Orders
Return Policy
|
RETURN POLICY
All returns are subject to a 15% restocking fee. Requests for return of goods must be received within thirty (30) days of the invoice and be returned in original, unused condition. Prior to returning any product, customer must obtain a Return Goods Authorization number (RGA) from Tekk. All products should be returned to Tekk with shipping charges pre-paid. Tekk will not accept collect shipments.
All return packages must be shipped using a service that tracks packages, such as with UPS, FedEx or USPS (ask for services that have tracking options). Then you can use the service provider's online tracking system to know when we have received your package.
Please allow a minimum of 14 days for us to receive and process your return. You can expect a refund within 30 days of when we receive your return. We'll notify you via email once we've received and processed the returned product(s). We'll credit or refund the value of the merchandise total. Refunds will be given in the same form of payment as the original purchase.
NOTE: We're sorry, but we don't credit shipping costs for returned orders.
|
|
 |
